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SHORT COURSE

Design Thinking Masterclass

$ 168.00

START DATE

18 September

MODE

Online

DURATION

1.5 hrs

COMMITMENT

1.5 hours

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Meeting the experts

Tish Creenaune

Tish Creenaune
Associate Director at the Institute for Public Policy and Governance

Tish Creenaune is an Associate Director at the Institute for Public Policy and Governance and is a highly regarded and experienced public sector executive. She has over 30 years working in the education and training, innovation, communities and social policy fields as a policy planner and strategic project manager leading change projects and reform. She has worked closely with senior officers in government agencies and government ministers in leading the implementation of policy and has delivered on social, innovation, community and educational outcomes through influencing a diverse range of stakeholders.

Tish was the founding director of the Catalyst Lab Innovation Program, the first NSW lab leading the exploration, design and scaling of innovative education ideas and incubator for innovation in education, providing a structured process to trial and prototype new ideas. She is a skilled facilitator in design thinking and innovation, developing and customising innovation processes and methodologies to solve complex problems.

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Learn how to apply creative and relevant solutions using design thinking techniques. This course introduces the essentials of design thinking approaches to enhance your innovation and strategy toolkit.

About this course

Forward thinking practitioners and workplaces utilise innovative ways of designing and applying solutions through human centred strategy, policy, plans and initiatives. This course will equip you with the skills and confidence to turn good ideas into sustainable and improved outcomes with users/customers at the heart of your thinking and implementation. 

You will acquire foundational design thinking skills from expert practitioners, which will allow you to introduce new ways of working across your teams and organisations, generate more creative and relevant solutions and make better strategic decisions. You will be able to apply design thinking methodology to real world challenges and gain an invaluable understanding of delivering better outcomes and/or services in co-creation with your communities, customers and stakeholders.

Course structure 

This hands-on course introduces practical approaches for embedding human-centered design into your projects and workplace.

The following content will be covered during the course:

  • Refresher

The facilitator will revisit the fundamentals of Design Thinking: The Essentials and share expert insights around common challenges.

  • Practice in action

Participants will move into small groups to share real-world applications of design thinking principles, troubleshoot issues and deepen practical skills through active learning.

  • From insight to action

Participants will re-join the main group for a facilitated discussion to explore concrete examples, ask questions and formulate actions to integrate design thinking into your work.  

Digital badge and certificate

A digital badge and certificate will be awarded following the successful completion of any necessary tasks or assessments to demonstrate acquired learning of the short course or for meeting attendance and/or participation requirements.

Learn more about UTS Open digital badges.

Learning outcomes

By the conclusion of this course you should have developed:

  • A deeper understanding of the design thinking process
  • Insight into common challenges and how to overcome them
  • Hands-on experience applying design thinking principles in a collaborative environment
  • Confidence to integrate design thinking methods into workplace projects.

Delivery style

This masterclass will be delivered as an interactive online session via Zoom. It will combine short expert-led presentations, group activities and guided reflection.  

Price

Full price: $168 (GST free)*

*Price subject to change. Please check price at time of purchase. 

In-house training solutions

This course can also be customised and/or delivered in-house. Find out more.

Enrolment conditions

Who is this course for?

This course is for professionals who have completed the Design Thinking: The Essentials course and are ready to advance their skills. It is designed for individuals looking to apply design thinking in practice, deepen their expertise in human-centred design and confidently use innovation and problem-solving techniques in real-world projects. Perfect for those working in business, government, non-profits or consulting who want to embed design thinking methods into their work and drive impactful solutions.  

Book a session

Thu 18 Sep 2025-
Thu 18 Sep 2025
Expert: Tish Creenaune
  • Online via Zoom. Click on the underlined sessions and hours total link below to reveal specific session details.
  • Online
  • 1 session, 1.5 hours total

Enrolments close 9am Thursday 18 September 2025 (AEST) or when all places have been filled, whichever occurs first.  Note that invoices must be paid in full and reconciled by our Finance team before you can access your online course materials.

Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.

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