Skip to main content

Basic Psychosocial Skills: Training for COVID-19 Responders

$ 0.00


Start anytime




Self paced

Make an enquiry

Have a question?

Meet the Expert

Michele Rumsey, FACN

Michele Rumsey, FACN

Michele has extensive experience as a director and project lead in developing country contexts. Her experience extends to supporting partners in developing countries with research projects, human resources for health, education and regulation and ensuring data collection methods are ethical and appropriate.

Michele is part of an extensive network of health professionals throughout the Pacific Region and globally.

More Less

This short course is designed to build resilience and mental health wellbeing for frontline healthcare staff across the Western Pacific region.

About this course

This short course aims to support anyone who has been affected by the COVID-19 pandemic. It is designed to enhance basic psychosocial skills in participants, enabling them to take care of themselves and then be in a position to support and look after others. 

The course focuses particularly on nurses, as they comprise the largest cadre of healthcare staff in the region. However, it is also relevant for all regional healthcare workers, as well as anyone on the frontline of COVID-19 management. These workers might include first responders, essential staff (supplying food for example), and people working in volunteer organisations, among many others.

Course structure

The course comprises a series of modules which address specific aspects of the program. It is conducted online and is designed to maximise participant interaction. Videos, quizzes, online activities and a participants’ locations map are included in the content, along with real-life case examples.

Module 1

  • Focuses on personal well-being and ways of keeping one’s self, healthy

Module 2 

  • Explores supportive communication in everyday interactions. This includes learning about supportive conversation, active listening practice and reflection

Module 3

  • Provides a practical framework to enable helpers to support others to problem-solve and make healthy decisions. It explores how to support people with specific problems, how to link with other agencies and how to help people further develop their skills in effective problem-solving

Module 4 

  • Examines how to recognise and help people manage when in a heightened emotional state. It explores distress and how it may manifest in different people, providing participants with tools that can be used to help alleviate distress.

Learning outcomes

This short course will provide participants with the opportunity to increase their understanding and competence in providing psychosocial support in their work and life.

By the end of the short course you will have:

  • Become familiar with the resource 'Basic Psychosocial Skills: A Guide for Covid-19 First Responders'
  • Increased your understanding of basic psychosocial skills
  • Practised the use of basic psychosocial skills in responding to COVID-19, to help others feel supported.

Enrolment conditions

Course purchase is subject to UTS Open Terms and Conditions. 

COVID-19 response 

UTS complies with latest Government health advice. Delivery of all courses complies with the UTS response to COVID-19.

Who is this course for?

This short course is suitable for (but not limited to) any worker performing critical roles during the COVID-19 pandemic, including nurses, front line workers, first responders and more; those people responsible for keeping systems and services functioning during the pandemic.

Book a session

Self paced
Expert: Michele Rumsey, FACN
  • Online - Start anytime
  • Online

Please note you will need to register an account before signing up to this course. Express checkout is not available for this free short course. 

Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people, upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.