Lean Six Sigma Green Belt

Course structure

Introductory concepts

• Introduction to Lean Six Sigma Green Belt
• What is Lean Six Sigma and Green Belt?
• Why develop cultures of improvement?
• What is Six Sigma?
• What is Lean?
• Introductory concepts – categories of improvement, complexity level of projects, and Improvement vs implementation projects
• Framework for improvement in Lean Six Sigma projects
• Pdsa ‘learning’ cycles
• Introduction and assessment of quality tools
• Dmaic and basic tool matrix

Facilitation and change management skills

• Rationale for the role of green belt improvement facilitators and project managers
• Importance of teamwork and chemistry
• Stages and success factors of team development
• Tools for enabling better teamwork
• Problems faced by teams
• Towards a ‘facilitation model’
• From unilateral control to mutual learning
• Personality and managing team dynamics
• Facilitator and project manager roles
• Communication skills for team facilitation
• Ladder of inference
• Conversation meter
• 5 areas of communication skills
• Corkscrew analysis for team feedback
• Assessing the dynamics of people in the process
• Change management in the context of the improvement journey
• Critical conversations tools for team facilitation and working with ideas – brainstorming, affinity diagrams and multi-voting

 Define phase

• Commissioning an improvement project
• Leadership and governance
• Improvement plans: hints, example and template
• Modelling your project
• Measuring financial benefits
• Pdsa – learning cycles
• Project management tools
• Critical to quality (ctq)
• Linkage of process (lop) diagram

Measure phase

• Statistical thinking principle
• Data collection
• Descriptive statistics – principles and tools
• Stability vs capability
• Measuring ‘stability’ – run charts and control charts
• Measuring ‘capability’ – histograms, process sigma, and Six Sigma calculation
• Measure cycle hints

Analyse phase

• Statistical thinking principle
• Process analysis
• Process mapping
• Lean thinking And waste analysis
• Value stream mapping
• Verifying root causes
• Cause And effect diagram
• ‘The five whys’
• Pareto chart
• Scatter plot diagrams
• Quality companion And minitab in the analyse phase

Improve phase

• ‘Develop solutions’ phase
• Change packages
• Logical solution development from root cause analysis

• Lean solutions for rapid improvement
• Solution development tools – six hats thinking, change concepts And ‘do-ability matrix’ for evaluating ideas
• ‘Pilot’ or ‘test’ phase
• Tools for piloting solutions – rasci chart And force field analysis
• ‘Implementation’ phase
• Rolling out the solution(s)
• Implementation checklists And tools for implementation

Control Phase

• Controlling the process to a new design
• Reaction or control plan

Learning outcomes

Lean Six Sigma Green Belt short course will guide you through the following topics:

• Review of improvement methodologies, including dmaic, udti, Lean Six Sigma and design for Six Sigma
• Fundamental concepts and principles of improvement, including systems thinking and variation
• Using dmaic and udti model for improvement
• Improvement planning and analytical tools
• Statistical process control knowledge and skills
• Facilitation skills and interventions
• Communication skills
• Leading a team to use specific analytical tools
• Project commissioning
• The roles of management in business improvement
• The role of an improvement Project Management Office
• Roles and responsibilities of team members.

Lean Six Sigma program structure

A Certificate of Attendance will be awarded to all participants. Lean Six Sigma Foundations is the first step in a progressive program of Six Sigma training, and each program must be completed before progressing onto the next as follows:

• Lean Six Sigma Foundations
• Lean Six Sigma Green Belt
• Lean Six Sigma Green Belt Certification (compulsory only for Black Belt Certification continuers)
• Lean Sigma Sigma Black Belt
• Lean Six Sigma Black Belt Certification
• Lean Six Sigma Master Black Belt.

Workbooks and equipment

You will be provided with the Lean Six Sigma Green Belt workbook, notepad and pen upon your arrival. Laptops are optional for this short course.

Catering

Lean Six Sigma Green Belt is fully catered with morning tea, lunch and afternoon tea provided. If you have any dietary requirements, please email business.practice@uts.edu.au

Discounts 

Discount codes are available for the following:

• 10% discount for UTS staff, students and alumni
• 15% discount for 3 or more enrolments from the same company.

If you are eligible for any of the discounts above, you will need to obtain a discount code BEFORE you sign up to this course.

Please email business.practice@uts.edu.au with your UTS staff, student or alumni number or provide details of your group enrolment. Once verified, you will be supplied with a voucher code to apply to your cart.

Please note that discounts cannot be combined. A limit of one discount applies per person per course session.