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Lean Six Sigma Green Belt



20 November


On Campus (Sydney)


5 days


5 days

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Meet the experts

Alan Skinner

Alan Skinner
Director, Lean Six Sigma Excellence Institute

As a Lean Six Sigma Master Black Belt, Alan has over twenty years of experience in all facets of organisational improvement in both private and public sector organisations.

Alan has extensive experience as a conference speaker on business improvement and Six Sigma methodologies.

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Daniel Ionita

Daniel Ionita
Director, Lean Six Sigma Excellence Institute

As a Lean Six Sigma Master Black Belt, Daniel has led, mentored and facilitated key improvement projects in various industries including banking & finance, IT & telecommunications, food manufacturing, health and education.

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Take the next step into the world of Lean Six Sigma with this intensive Green Belt short course from UTS Open. You’ll become adept at using the tools, technologies and practices required to become a Green Belt facilitator who delivers measurable value in the workplace.

About this course

This five-day intensive Lean Six Sigma short course is based on a hands-on approach to understanding the continuous improvement process. You’ll explore the tools, practices and software solutions used by Lean Six Sigma Green Belt facilitators, deploying them at each stage of the define, measure, analyse, improve and control (DMAIC) process that drives the Lean Six Sigma approach.

Guided by seasoned experts from the award-winning UTS Business School, you’ll be challenged to reflect on and apply your learning to a range of scenarios, contexts and assessments. By the end of the course, you’ll have an actionable plan for an improvement project, as well as the skills and tools to execute it.

Key benefits of this course

This short course has been designed to give participants:

  • A unique hands-on approach with personalised guidance for real business problems
  • Confidence that you are receiving world class training backed by the renowned UTS Business School
  • Skilful guidance from experts with broad and deep experience in improvement projects across many industries.

Lean Six Sigma program structure

A certificate of attendance will be awarded to all participants. Lean Six Sigma Green Belt is the second step in a progressive program of six sigma training, and each program must be completed before progressing onto the next as follows:


Full price: $4,990 (GST-free)*

*Price subject to change. Please check price at time of purchase. 

Discounts are available for this course. For further details and to verify if you qualify, please check the Discounts section under Additional course information.

Enrolment conditions

Course purchase is subject to UTS Open Terms and Conditions. 

COVID-19 response 

UTS complies with latest Government health advice. Delivery of all courses complies with the UTS response to COVID-19.

Additional course information

Course outline

Our green belt course is stage one in the pathway to certification as a black belt facilitator. Should you wish to progress to black belt certification, successful completion of both the green belt qualification and green belt certification is required.

The following content will be covered during the course:

Introductory concepts

  • Introduction to Lean Six Sigma Green Belt

-  What is lean six sigma and green belt?

-  Why develop cultures of improvement?

-  What is six sigma?

-  What is lean?

  • Categories of improvement, complexity level of projects, and improvement vs implementation projects
  • Framework for improvement in lean six sigma projects
  • Pdsa ‘learning’ cycles
  • Introduction and assessment of quality tools
  • Dmaic and basic tool matrix.

Facilitation and change management skills

  • Rationale for the role of green belt improvement facilitators and project managers
  • Importance of teamwork and chemistry
  • Stages and success factors of team development
  • Tools for enabling better teamwork
  • Problems faced by teams
  • Towards a ‘facilitation model’
  • From unilateral control to mutual learning
  • Personality and managing team dynamics
  • Facilitator and project manager roles
  • Communication skills for team facilitation
  • Ladder of inference
  • Conversation meter
  • Five areas of communication skills
  • Corkscrew analysis for team feedback
  • Assessing the dynamics of people in the process
  • Change management in the context of the improvement journey
  • Critical conversations
  • Tools for team facilitation and working with ideas – brainstorming, affinity diagrams and multi-voting.

 Define phase

  • Commissioning an improvement project
  • Leadership and governance
  • Improvement plans - hints, example and template
  • Modelling your project
  • Measuring financial benefits
  • PDSA – learning cycles
  • Project management tools

-  Critical to quality (ctq)

-  Linkage of process (lop) diagram

-  SIPOC diagram

-  Stakeholder analysis

  • Using 'quality companion' during define phase.

Measure phase

  • Statistical thinking principle
  • Data collection
  • Descriptive statistics – principles and tools
  • Stability vs capability
  • Measuring ‘stability’ – run charts and control charts
  • Measuring ‘capability’ – histograms, process sigma, and six sigma calculation
  • Measure cycle hints.

Analyse phase

  • Statistical thinking principle
  • Process analysis
  • Process mapping
  • Lean thinking and waste analysis
  • Value stream mapping
  • Verifying root causes
  • Cause & effect diagram
  • ‘The five whys’
  • Pareto chart
  • Scatter plot diagrams
  • Quality companion and minitab in the analyse phase.

Improve phase

  • ‘Develop solutions’ phase

-  Change packages

-  Logical solution development from root cause analysis

-  Lean solutions for rapid improvement

-  Solution development tools – six hats thinking, change concepts and ‘do-ability matrix’ for evaluating ideas

  • ‘Pilot’ or ‘test’ phase

-  Tools for piloting solutions

– RASCI chart and force field analysis

  • ‘Implementation’ phase

-  Rolling out the solution(s)

-  Implementation checklists and tools for implementation

Control phase

  • Controlling the process to a new design
  • Reaction or control plan.

Course learning objectives

Successful completion of this course should equip you with:

  • Knowledge review of improvement methodologies, including DMAIC, UDTI, lean six sigma and design for six sigma
  • Fundamental concepts and principles of improvement, including systems thinking and variation
  • Knowledge of the DMAIC and UDTI model for improvement
  • Improvement planning and analytical tools
  • Statistical process control knowledge and skills
  • Facilitation skills and interventions
  • Communication skills
  • Team leadership using specific analytical tools
  • Project commissioning
  • The roles of management in business improvement
  • The role of an improvement project management office
  • Roles and responsibilities of team members.



  • You must have completed UTS Lean Six Sigma Foundations or have demonstrable experience with business process improvement; you are to  provide evidence via the submission of either a certificate of completion of Lean Six Sigma Foundations or details of your experience in business process improvement to
  • You are required to bring your own laptop and charger during attendance, in order to complete this course.

Venue information


  • As part of your enrolment, we will provide you with morning tea, lunch, and afternoon tea. If you have particular dietary requirements, please ensure you confirm these with our staff by emailing prior to attending your course, so that we can arrange for our caterers to provide you with delicious alternatives. 


Discounts are available for this course as follows: 

  • 10% discount for UTS staff
  • 10% discount for UTS alumni/students 
  • 15% discount for group enrolments of 3 or more from the same organisation.

Discounts cannot be combined and only one discount can be applied per person per course session. Discounts can only be applied to the full price. Discounts cannot be applied to any offered special price. 

How to obtain your discount voucher code (group enrolments)

Please contact the team at with details of group enrolments, to obtain your discount voucher code. 

How to enrol and obtain your UTS staff discount (UTS staff)

Please contact the team at in order to secure your enrolment and 10% staff discount.

How to apply your discount voucher  

  • If you are eligible for a UTS alumni or student discount, please ensure you have provided your UTS student number during checkout. If you are an alumni and have forgotten your UTS student number, email with your full name, UTS degree and year of commencement.  
  • Add this course to your cart 
  • Click on "View Cart" (blue shopping trolley at top right of screen). You will need to sign in or sign up to UTS Open 
  • Enter your eligible code beneath the "Have a voucher code?" prompt and click on the blue "Apply" button 
  • Verify your voucher code has been successfully applied before clicking on the blue "Checkout" button. 

Contact us

Who is this course for?

The Green Belt program is the second step in Lean Six Sigma’s six-step progressive program of learning. It has been designed for professionals with previous Lean Six Sigma or similar experience, including:

  • Project managers
  • Business improvement facilitators
  • Quality managers
  • Executives
  • Senior managers.


Course content is relevant to professionals across a wide range of sectors, from construction and finance, to education and hospitality. 

Book a session

Mon 20 Nov 2023 -
Fri 24 Nov 2023
Expert: Alan Skinner, Daniel Ionita
  • UTS City Campus, Room TBA.
  • On Campus (Sydney)
  • 5 sessions, 40 hours total

Self-managed enrolments close at 6.59pm Monday 13 November 2023 AEDT. If you anticipate a late enrolment, please email

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Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people, upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.