Learning and development (L&D) has become an essential part of the modern workplace. With the rapid pace of technological advancements and evolving business needs, organisations must invest in their employees' skills and capabilities to remain competitive.
In a recent webinar hosted by PLUS UTS, our panel of experts discussed their views on what makes great L&D. We’ve summarised four key takeaways, with the full conversation available below.
1. Human-centred capability solutions:
Brendan Hill (L&D Lead - NBN Australia) emphasised the importance of designing that provides employees with the right skills at the right time. Technology can aid in self-service and foster teamwork and transparency to help individuals recognise their role in the broader picture.
2. Skills architecture:
Some organisations have the technology but lack a skills architecture, while others have the skills architecture but can't operationalise it. Jonathan Stevenson, from Microsoft, highlighted the value of context and connecting L&D to other HR portfolios. He believes that it must be incorporated holistically across the business ecosystem.
3. Senior leadership support
Natalia Nikolova, who designs and delivers learning for PLUS UTS, stressed the importance of senior leadership support. Organisations must invest in their employees' time to learn, and the focus should be on upskilling and changing practices rather than just content. This fosters a culture of learning through motivating, teaching, and sharing outcomes.
4. Lifelong learning
Lifelong learning is critical because the rate of change of technologies is immense. This means that we must be open to new technologies and adjust how we work. Encouraging lifelong learning ensures a growth mindset that helps equip employees for future challenges and opportunities.
Overall, the discussion highlighted the importance of designing L&D solutions that align with an organisation's goals and strategy, foster a culture of learning, and prioritise upskilling and lifelong learning. By investing in their employees' capabilities, organisations can remain agile and competitive in the ever-changing business landscape.
Watch the full video here:
