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Design Thinking: The Essentials

Design Thinking: The Essentials

$ 598.00

START DATE

03 April

MODE

On Campus (Sydney)

DURATION

6 hrs

COMMITMENT

6 hrs

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Lead Presenter

Tish Creenaune

Tish Creenaune
Senior Manager at the Institute for Public Policy and Governance

Tish is a Senior Manager at the Institute for Public Policy and Governance and is a highly regarded and experienced public sector executive. She has over 30 years working in the education and training, innovation, communities and social policy fields as a policy planner and strategic project manager leading change projects and reform. She has worked closely with senior officers in government agencies and government ministers in leading the implementation of policy and has delivered on social, innovation, community and educational outcomes through influencing a diverse range of stakeholders.

Tish was the founding director of the Catalyst Lab Innovation Program, the first NSW lab leading the exploration, design and scaling of innovative education ideas and incubator for innovation in education, providing a structured process to trial and prototype new ideas. She is a skilled facilitator in design thinking and innovation, developing and customising innovation processes and methodologies to solve complex problems.

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Learn how to apply creative and relevant solutions using design thinking techniques. This course introduces the essentials of design thinking approaches to enhance your innovation and strategy toolkit.

About this course

Forward thinking practitioners and workplaces utilise innovative ways of designing and applying solutions through human centred strategy, policy, plans and initiatives. This course will equip you with the skills and confidence to turn good ideas into sustainable and improved outcomes with users/customers at the heart of your thinking and implementation. 

You will acquire foundational design thinking skills from expert practitioners which will allow you to introduce new ways of working across your teams and organisations, generate more creative and relevant solutions and make better strategic decisions. You will be able to apply design thinking methodology to real world challenges and gain an invaluable understanding of delivering better outcomes and/or services in co-creation with your communities, customers and stakeholders.

Key benefits of this course

By the completion of this course you should have developed:

  • Foundational understanding of the design thinking process
  • Skills in human-centred design and co-creation models
  • An ability to utilise the right tools at the right time
  • Working knowledge of design thinking examples and case studies
  • An appreciation of the value of innovation
  • Confidence to apply design thinking in practice.

 

Digital badge and certificate

A digital badge and certificate will be awarded following the successful completion of any necessary tasks or assessments to demonstrate acquired learning of the short course or for meeting attendance and/or participation requirements.

Learn more about UTS Open digital badges.

Course outline

In this course, you will be introduced to ideas to inspire new ways of human-centred working and tools to kick-start innovative improvement solutions.

Each session will include:

  • An introduction to key elements of the 5-stage design thinking process
  • Case studies and/or live examples
  • Tools for you to take away and apply in practice.

Participants will be set a live challenge relevant to their work in the period between module 2 and 3.

The following content will be covered during the course:

Module 1: Define

  • Introduction to design thinking
  • Example case study
  • Tool: Mindmap.

Module 2: Empathy

  • Capturing insights
  • Example discussion guide
  • Tool: Deep listening and questioning.

Module 3: Ideation

  • Understanding opportunity spaces
  • Example case study
  • Tool: Live brainstorming.

Module 4: Prototype

  • Test and learn
  • Example blueprint
  • Tool: Harvesting for prototypes.

Module 5: Engagement

  • The value of co-creation
  • Case study conclusions
  • Tool: Mapping what's next.

Price 

Full price: $598 (GST-free)*

*Price subject to change. Please check price at time of purchase. 

Delivery style

This short course will be delivered as an interactive workshop consisting of an instructor-led lecture, group and individual activities. This training approach allows participants to work through concepts introduced by the trainer in an application-focused teaching environment. Participants will challenge their understanding of the concepts and consider their application once back in their individual workplace.

Our face-to-face courses are delivered on UTS campus. Location details and teaching materials will be made available to participants prior to the course. 

In-house training solutions

This course can also be customised and delivered in-house.

Enrolment conditions

Course purchase is subject to UTS Open Terms and Conditions. 

Contact us

For any questions on enrolment or payment, please email support@open.uts.edu.au 

If you have a specific question on course content or requirements, please ippg.learning@uts.edu.au 

Who is this course for?

This course is designed for professionals seeking a foundational understanding of design thinking in practice. It is suitable for those who seek skills in innovation, strategy, policy and business improvement initiatives, as well as those who seek community and social outcomes. The course is also suitable for new or existing project teams who are looking to challenge their design thinking skills as they work on live challenges together.

Book a session

Thu 03 Apr 2025-
Thu 03 Apr 2025
Expert: Tish Creenaune
  • UTS City Campus. Click on the underlined sessions and hours total link below to reveal specific session details.
  • On Campus (Sydney)
  • 1 session, 6 hours total

Enrolments close at 9.30am 3 April 2025 (AEDT), or when all places have been filled, whichever occurs first. Note that invoices must be paid in full and reconciled by our Finance team before you can access your online course materials. 

Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people, upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.

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