Key benefits of this course:
By the end of this course you should be able to:
- Identify different negotiation approaches and apply the appropriate tactic to individual circumstance and context
- Recognise the importance of legal rights and obligations in contracts
- Understand the importance of personal relationships and the limitations of relying solely on contracts to deliver value for money
- Learn and apply major skills required to be effective in a negotiation
- Identify and implement behaviours and thinking to be successful in a negotiation
- Understand what makes a good agreement for the participant, their organisation and the other party
- Increase confidence and develop an extensive negotiation plan to more effectively direct negotiations and conflict resolution
- Understand the alternative dispute resolution (ADR) options and how each can be effectively applied.
Digital badge and certificate

A digital badge and certificate will be awarded following the successful completion of any necessary tasks or assessments to demonstrate acquired learning of the short course or for meeting attendance and/or participation requirements.
Learn more about UTS Open digital badges.
Course outline
The course will take you through all the stages of contract negotiation using theory, frameworks, examples and practical applications of skills. The main objective of contract negotiation is to gain solutions and agreements that work for both parties. If this is not achieved, problem areas can surface further down the track leading to conflict and misunderstandings.
The following content will be covered during the course:
- The different stages of contract negotiation, including the most common areas of disputes and how these can be resolved
- How to recognise different negotiation styles and what that means for negotiations
- How to become familiar with the forms of bargaining power and how this operates during the contract lifecycle.
The course also incorporates group activities, practical exercises and case studies.
Price
Full price: $685 (GST-free)*
*Price subject to change. Please check price at time of purchase.
Discounts are available for this course. For further details and to verify if you qualify, please check the Discounts section.
Discounts
Discounts are available for this course as follows:
- 10% discount for UTS staff, alumni and students
Discounts cannot be combined and only one discount can be applied per person per course session. Discounts can only be applied to the full price. Discounts cannot be applied to any offered special price.
How to enrol and obtain your UTS staff, alumni or student discount
Please contact the team at support@open.uts.edu.au with either your staff or student number.
If you are eligible for a UTS alumni or student discount, please ensure you have provided your UTS student number during checkout.
If you are an alumni and have forgotten your UTS student number, email support@utsopen.uts.edu.au with your full name, UTS degree and year of commencement.
Enrolment conditions
Course purchase is subject to UTS Open Terms and Conditions.
Contact us
For any questions on enrolment or payment, please email support@open.uts.edu.au
If you have a specific question on course content or requirements, please email ippg.learning@uts.edu.au