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Personal injury claims

Leading practitioners explore issues encountered in various jurisdictions, with a focus on District Court Claims, in this half-day seminar. Advising on personal injury matters requires a broad understanding of the defendant's options for compensation claims. The employment law context may offer one direction; occupiers' liability, negligence, or nuisance could each result in a claim. Motor vehicle accidents and other situations of insured defendants have varying thresholds and procedures.

About this course

We will explore these issues and provide you with important tips and insights to assist in the advice you give to clients and stakeholders. Our experts will address the importance of exploring a defendant’s interests and contractual and legislative alternatives including tactical strategies and evidential issues. Take away key steps in devising advice and strategy in negotiations or claims brought by applicants to develop a nuanced and sophisticated advising style.


Four CPD units (one unit per hour)

Course structure

8:45am - Welcome and introduction

Chair:  Hanaan Indari, Partner, Carrol & O'Dea Lawyers


9:35am - Redress and common law claims - risks for practitioners
Speaker: Danielle De Paoli, Special Counsel, Maurice Blackburn Lawyers

  • Elements of national redress scheme
  • Civil claims for historic childhood abuse
  • Recent legislative reforms


10:15am - Slip and fall claims, and other familiar public space dangers
Speaker: Dr Tim Channon, Special Counsel, Wotton + Kearney

  • Public liability claims
  • Occupiers' liabilities
  • Negligence
  • Statutory frameworks


11:10am - Key steps in personal injury claims: grounds of appeal
Speaker: Con Ktenas, Solicitor, Stacks Goudkamp; Accredited Specialist, Personal Injury Law

  • Appeals and judicial review of MAC and MAS certificates
  • MAC appeals in workers compensation cases
  • MAS reviews in MVA cases
  • Supreme Court review of these decisions


12:00pm - Negotiation in insurance claims: tools for success
Speaker: Daniel Hanna, Barrister, Lachlan Macquarie Chambers

  • The plaintiff's perspective
  • The insurer's perspective
  • Credibility - the universal currency
  • Mediation vs settlement conference
  • Managing a client's expectations


This seminar will conclude with a Q&A session.



A discount of 10% is available to UTS Alumni or UTS Staff enrolling in this short course. If you’re eligible for this discount, please ensure you have provided your UTS Student or Staff ID number in your UTS Open Profile (under ‘A bit about you’).

When signing up for the Session, use the relevant voucher code to apply the discount to your Cart:

  • UTS Student / Alumni: Lawalumni
  • UTS Staff: Lstaff

Please note that there’s a limit of one discount rate per participant.

Who is this course for?

This course is for:

  • General legal practitioners
  • Personal Injuries specialists
  • Plaintiff lawyers
  • Defendant lawyers
  • Those working with Motor Vehicle Accident (MVA) claims
  • Insurance Law specialists
  • Assessors
  • Medico legal experts
  • Government and agency legal officers
  • Local government legal officers
  • Employment law specialists
  • Senior managers and leadership teams
  • In-house legal teams
  • Corporate Counsel
  • Workers Compensation lawyers
  • Risk and Compliance officers
  • Industrial organisers and democratic associations.


20 February


CBD location


4 hrs

Meet the Expert

Hanaan Indari

Hanaan Indari
Partner, Carrol & O'Dea Lawyers

As an expert litigation partner, Hanaan Indari has successfully conducted many thousands of cases since joining Carroll & O’Dea in 1997.  Hanaan has been a Partner since 2003 and leads a busy practice, supervising a team of lawyers in the Sydney and Wollongong offices. 

Hanaan’s strong people skills, compassion and deep understanding of the issues clients face coupled with her many years of experience have led to her reputation as one of the leading lawyers in the areas of personal injury and estates litigation. 

Hanaan’s expertise includes litigation, insurance disputes, motor accidents, public liability, medical negligence, workplace injuries and estates litigation.  She appears regularly before the District and Supreme Courts and various commissions.

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Danielle De Paoli

Danielle De Paoli
Danielle De Paoli - Special Counsel, Maurice Blackburn Lawyers; Accredited Specialist, Personal Injury Law

Danielle De Paoli is Special Counsel of Maurice Blackburn’s Parramatta office.  She is a Law Society of NSW Personal Injury Accredited Specialist who has been helping people in Sydney and throughout NSW with motor vehicle compensation claims for 11 years. 

Danielle is also a senior member of the firm's national sexual and institutional abuse compensation team and has a particular interest in bringing claims for the survivors of childhood sexual abuse. 

She is specially trained in trauma-informed practice which ensures she works with clients to access justice in a way that recognises the complex trauma they have suffered.  Danielle is approachable and provides her clients with advice in plain English to help understand the legal process.  She also speaks Italian.

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Dr Tim Channon

Dr Tim Channon
Special Counsel, Wotton + Kearney; Accredited Specialist, Commercial Litigation

Dr Tim Channon is a litigation solicitor with over 25 years' experience.  He acts for insurers and commercial clients in disputes of all types. 

Tim is experienced in litigation, indemnity disputes, policy drafting and insurance-related matters generally.  He is also a Resolution Institute accredited mediator, as well as a NSW Law Society Accredited Specialist in Commercial Litigation. 

Tim is a committee member of NSW Claims Discussion Group Inc and also a member of the Resolution Institute Facilitative Special Interest Group committee.

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Con Ktenas

Con Ktenas
Solicitor, Stacks Goudkamp; Accredited Specialist, Personal Injury Law

Con joined Stacks Goudkamp in September 2018.  He has over 30 years of experience in litigation in every jurisdiction.  He is a member of a number of Law Society Committees such as the Injury Compensation Committee and the Accredited Specialist Advisory Committee and a member of the Law Society’s Commercial Arbitration panel. 

Con is a Local Court Arbitrator and a former District Court Arbitrator. He is a former President of the City of Sydney Law Society and a member of the Supreme Court Users Group chaired by the Chief Judge at Common Law. Con is also a Notary Public.  He has volunteered in community legal centres and worked as a part time legal academic for many years. 

He practises in the areas of personal injury litigation including Workers Compensation, Work Injury damages, Total Permanent Disability (TPD), Occupiers Liability, Professional Negligence, Medical/Dental negligence, asbestos litigation and toxic torts litigation.

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Daniel Hanna

Daniel Hanna
Barrister, Lachlan Macquarie Chambers

In 2011, after nearly 20 years of practice as a solicitor, Daniel made his move to the Bar.  His expertise is in the law of negligence and insurance, particularly claims under the Motor Accidents Compensation Act, Compensation to Relatives Act and the Civil Liability Act

He chose chambers at Parramatta to serve the local need for a barrister doing this area of law.  He considers it a great legal community to be part of.  Much of his appearance work is however done at Sydney, where most litigated and administrative hearings take place.  His clients include major insurers and law firms from Sydney to regional NSW.  He appears for both plaintiffs and defendants.

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Additional Information

Please arrive at 8:30 am for registration. Morning tea will be provided for seminar participants. Disclaimer: While it is the Faculty's intention to provide this program as advertised, UTS reserves the right to alter the program, or to cancel this seminar should the minimum enrolment quota not be met. Please note that all registrations are governed by UTS Short Courses & Conferences’

Book a session

08:45 AM, Thursday, 20 February
Expert: Hanaan Indari
  • Thursday, 20 February
  • 4 hrs
  • CBD location
  • 8.45am-1pm, 20 February 2020 | UTS Building 10, Level 7: 235 Jones St, Ultimo NSW 2007

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