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SHORT COURSE

Online Content Moderation and Intervention Strategies

Information quality is a critical consideration for anyone who publishes online. This UTS short course will introduce you to content moderation technologies, emerging intervention strategies and the legal and ethical issues associated with moderating online content.

About this course

You’ll be introduced to content moderation tools like Perspective, along with emerging intervention strategies to help people navigate misinformation and other harmful content online. You’ll learn to consider the ethical issues and practical challenges of building and deploying these tools, as well as to identify the various legal issues involved and adopt best-practice risk management strategies

Key benefits of this course

This short course has been designed to give participants:

  • Knowledge of the role of content moderation in healthy information ecosystems;
  • Exposure to tools, techniques and practices for content moderation; 
  • Strategies for using content moderation to improve conversations; and
  • Insights into emerging intervention strategies. 
  • Continuing Professional Development (CPD): For NSW lawyers, the Law Society of New South Wales advises: "If this particular educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit" for each hour of attendance, refreshment breaks not included."

Price

Full price: $1,100 (GST-free)*

*Price subject to change. Please check price at time of purchase.

Discounts are available for this course. For further details and to verify if you qualify, please check the Discounts section under Additional course information.

Enrolment conditions

COVID-19 response 

Additional course information

Course structure and learning objectives

Course structure

This course consists of three 75-minute webinars over consecutive days led by our expert facilitators.

Topics covered include:

Session 1: Introduction and problem definition (75 mins)

  • The role of content moderation and how it relates to other information quality strategies  
  • Public, quasi-public and private spheres: actors and stakeholders.
  • Evolving legal landscape.
  • Building content moderation policies.

Session 2: Content moderation technology (75 mins)

  • Different forms of content moderation: pre/post, how humans and algorithms work together. 
  • Sourcing and using datasets for machine learning.
  • Learnings from building Perspective, a content moderation tool: addressing bias issues. 
  • A case study on product design implications.

Session 3: State of the research: intervention learnings, inoculation, information literacy and reporting tools (75 mins)

  • What we are learning about intervention strategies such as inoculation and accuracy prompts. 
  • Incorporating behavioural science to explore new ways of building resilience to misinformation and other harmful content.
  • Ethical considerations.

Course learning objectives

This short course will equip participants with an awareness of:

  • Knowledge of content moderation and other strategies for a healthy online information ecosystem;
  • A practical understanding of how computational tools can be used for content moderation;
  • Expert perspectives on use of these tools to improve online conversations and information literacy;
  • Valuable insights into associated legal and ethical issues.

Requirements

Mandatory

This course will be facilitated online using Zoom video conferencing with course materials provided via the UTS Canvas Learning Management System. You will need:

  • Access to a computer or device with a reliable internet connection
  • Operating system with a web browser compatible with the Canvas LMS
  • Speakers or headphones for audio 
  • Microphone and video camera functionality (optional but recommended).

Discounts

Discounts are available for this course as follows:  

  • UTS alumni and current students: 10% discount 
  • UTS staff: 10% discount (see below)
  • Group enrolment of 5 or more from the same organisation: 15% discount (see below)

Discounts cannot be combined and only one discount can be applied per person per course session. Discounts can only be applied to the full price. Discounts cannot be applied to any offered special price.  

UTS staff, alumni and students: How to enrol and obtain your UTS discount  

Group enrolment of 5 or more from the same organisation: 15% discount

To take up this offer, email law.shortcourses@uts.edu.au with:

  • Your organisation’s name
  • The course name and date 
  • The number of people you’ll be enrolling (minimum of 5 participants).

How to apply your discount voucher 

  • If you are eligible for a UTS alumni or student discount, please ensure you have provided your UTS student number in your UTS Open Profile(under “A bit about you”). If you are an alumni and have forgotten your UTS student number, email support@utsopen.uts.edu.au with your full name, UTS degree and year of commencement.  
  • Add this course to your cart 
  • Click on "View Cart" (blue shopping trolley at top right of screen). You will need to sign in or sign up to UTS Open 
  • Enter your eligible code beneath the “Have a code?” prompt and click on the blue "Apply" button 
  • Verify your voucher code has been successfully applied before clicking on the blue "Checkout" button.

Contact us

Who is this course for?

This course has been designed for anyone who oversees, advises on, produces and/or publishes online content, including:

  • Communication professionals 
  • News and social media publishers 
  • Journalists
  • Content creators 
  • Public relations and media professionals
  • Schools, sports, and community groups with a digital media presence  
  • Legal professionals working in digital and social media 
  • IT and communications risk and compliance managers and staff 
  • General counsel.
$1,100.00

START DATE

Unscheduled

MODE

Online

DURATION

3.75 hrs

COMMITMENT

3 days 3 x 75 mins

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Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people, upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.

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