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UTS Open support

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General FAQ

Payments FAQ

Short Courses FAQ

Microcredential courses FAQ

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Is UTS Open part of UTS?

It is! UTS Open is the home of free online taster courses, short courses (online & on-campus) and new microcredential courses, all powered by UTS. UTS Open courses offer a variety of flexible, on-trend, industry-informed and career-changing courses that will give you a competitive edge at work and in life.

If I complete a UTS Open course, will I be eligible to enrol in a UTS degree?

Sadly not. All UTS Open courses (tasters, short courses and microcredentials) can help you upskill and reskill in preparation for new career opportunities, but they can’t guarantee you entrance into a formal UTS degree. However, our microcredential courses come with credit point allocations, so if you complete a microcredential and later enrol in a UTS postgraduate course.

What type of certificate will I receive for my UTS Open course?

That depends on the course. There are currently three types of certificates you can earn via UTS Open:

  • Certificate of Attendance: You’ll receive one of these certificates when you attend either an on-campus or online short course – just make sure your attendance is captured by the course facilitator. In some cases, you can use this certificate to seek CPD points from the professional body governing your field; however, it won’t make you eligible for a formal UTS degree or for credit recognition if you go on to further studies.
  • Certificate of Completion: This certificate shows that you’ve successfully completed an on-campus or online short course from beginning to end and that you’ve met any assessment requirements associated with the course. In some cases, you can use this certificate to seek CPD points from the professional body governing your field; however, it won’t make you eligible for a formal UTS degree or for credit recognition if you go on to further studies.
  • Certificate of Microcredential Achievement: You’ll receive this certificate when you successfully complete a UTS Open microcredential course. These courses come with credit point allocations, so if you complete a microcredential and later enrol in a UTS postgraduate degree, you may be eligible for credit recognition as part of your future studies.

How flexible are UTS Open courses?

UTS Open courses vary in length and delivery mode, ranging from free online taster courses of 3-5 hours in length, to our facilitated short courses that run over numerous days/weeks. Many courses are delivered wholly online, giving you the freedom and flexibility to learn and study when and where you choose. Check out our Course types to see what’s involved.

Who teaches the courses on UTS Open?

All UTS Open courses are taught by academic experts and/or practitioners in the relevant discipline area. To find out more about who’ll be teaching your course, go to the course listing and scroll down to the Meet the Expert section – here, you’ll find a bio of the academic(s), course facilitator or course developer(s) who have either created the course or will deliver it on the day.

How do I enrol in a UTS Open course?

Once you’ve chosen a course you’d like to study, you can enrol via the UTS Open website. You can either register for a UTS Open account on the homepage as this is part of the enrolment process, or click on the course and complete the checkout process – this will automatically generate an enrolment for you.

Does a taster course get me any form of recognition to UTS coursework?

A UTS Open free online taster course gives you just that – a taste of the topic, of what it’s like to learn online and of the UTS postgraduate learning experience. As our taster courses do not include a formal assessment, there’s currently no certificate available and you will not receive any formal qualification or be eligible to enrol in a UTS award course.

How do I pay for my course?

Taster courses are free, so you don’t need to pay – instead, once you select a taster, you’ll receive an email with instructions for how to sign up. For short courses and microcredential courses, you can pay online using a credit or debit card, or you can request an invoice to a company with an ABN. Unfortunately, we do not currently offer Flywire, Alipay or direct debit.

How much do UTS Open courses cost?

Prices vary depending on the course, except for taster courses, which are free. For short courses (online & on-campus) and microcredentials, check out the course summary or main course listing for pricing info.

I’m having trouble paying for my course. What should I do?

Please refer to UTS Open Policy statement in our Terms and Conditions.

I’ve enrolled and paid for a course but can no longer participate. Can I get a refund?

For information about cancellations and refunds, please refer to our Terms and Conditions.

Do I need prior experience or knowledge to attend a short course? Do I need equipment?

Our short courses are designed people with a range of life and work experiences. Some have pre-requisites or an expectation of prior experience; these requirements will be listed on the information page for each course. When it comes to equipment, if the course is delivered online, you'll need a computer with internet connection.

What do I get at the end of a short course?

In addition to gaining new knowledge and skills, you’ll receive a Certificate of Attendance or a Certificate of Completion, depending on the course you choose. In some cases, you can use this certificate to seek CPD points from professional bodies such as AIB, AIA, API, PMI, and RICS – check the website of the relevant body for more details. The UTS Open course listing for your chosen course also contains more information about course completion and recognition.

What is a microcredential?

Microcredentials are short, highly focused courses with an emphasis on building a skill or knowledge in a specific area of practice.  They’re designed to be flexible, giving you scope to study when and where you want and at your own pace. All UTS Open microcredentials are backed by UTS academic support and quality assurance. What’s more, they also come with a credit point allocation, so if you enrol in a UTS postgraduate degree after successfully completing a microcredential course, you could be eligible for credit recognition.

What’s the difference between a microcredential and another UTS course?

Microcredentials are the newest way of certifying skills in a specific study area. They allow you to upskill or retrain within a specific study area without the commitment or cost of a traditional degree. Unlike most other microcredentials available in the market, and in contrast to short course qualifications, UTS microcredentials come with a credit point allocation. That means if you enrol in a UTS postgraduate degree after successfully completing a microcredential course, you could be eligible for credit recognition (conditions apply).

What type of certificate do I get with a microcredential course?

There are three types of certificates;

  • Certificate of Attendance
  • Certificate of Completion
  • Certificate of Microcredential Achievement (NB: only provided upon proof of identify)

Do microcredentials contain tests or assessments?

Yes. All UTS Microcredential Courses include in-course test with an assessment(s) at the end.  If you pass your tests and assessments, you’ll receive a UTS Certificate of Microcredential Achievement.

Can I use my Certificate of Microcredential Achievement towards UTS postgraduate study?

If you are accepted for entry into a UTS postgraduate degree, your UTS Certificate of Microcredential Achievement may be accepted as recognition of prior learning (credit recognition). Terms and conditions apply. You may wish to read UTS  Short Forms of Learning Policy. Requirements also vary by Faculty and the demands of the course you may apply for. 

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